ACTIVE JEWELLERY FAQ's
Learn how to care for your Active Jewellery. Important information on returns, warranties and local shipping times for your favourite pieces.
Introducing the Cross Studs! The perfect blend of elegance and functionality, designed to be your best workout companion.
The lightweight design ensures a barely there feel, allowing you to move freely and comfortably during your workouts. Made for those who value both aesthetics and performance, our Cross Stud is not only a stunning accessory but also a reliable partner for your active lifestyle. Beautifully stacked with our Cross Charm Earrings.
Hassle-free returns. No questions asked. Learn More
Learn how to care for your Active Jewellery. Important information on returns, warranties and local shipping times for your favourite pieces.
To care for your Active Jewellery, avoid exposure to harsh chemicals. You can clean your pieces with warm water and mild soap to maintain their shine and durability.
The standard discolouration warranty for all active jewellery is 6 months from the date of purchase. Earrings are non-returnable for reasons of safety and hygiene.
The warranty is not applicable to damages including broken clasps, chains, and day-to-day wear and tear.
The following will NOT be regarded as defects and will not entitle you to a return under this section:
Please note, the Burnt Team will first examine the item by means of either image or physical examination. Burnt reserves the right to not grant an exchange if deemed that the fault is not a factory fault. T's & C's Apply.
Local delivery time is 1-5 business days (depending on delivery location).
International delivery time is around 7 business days. Delays may occur as a result of customs clearance or availability on air freight planes. You will receive an email as soon as your order has been shipped. The email will include a tracking number and a link to where you can track your order.
Please Note: The customer is responsible for any and all taxes and duties that the package attracts when entering the destination country. Burnt Group UK cannot be liable for any additional costs that the package might incur.
At Burnt, we’re excited to introduce our Active Jewellery collection, designed to seamlessly blend style and functionality. Our Active Jewellery is crafted with high-quality, durable materials that are perfect for those who lead an active lifestyle. Whether you’re hitting the gym, going for a run, or just moving through your day, our pieces are designed to stay with you, looking great and feeling comfortable. If you have any questions about care, sizing, or anything else related to our Active Jewellery, check out our FAQs above.
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